Category: Education

While help desk technicians overlap in some ways with titles like IT support technician, they are ultimately not the same. IT support focuses on providing technical assistance for complex product issues. Someone in a help desk support role, on the other hand, is likely to help users resolve more straightforward matters, such as a forgotten… Continue reading Florida high schools do poorly at prepping students to become engineers Column

Virtual labs are interactive, online environments or platforms that allow individuals to learn and practice skills in a simulated setting. What sets CompTIA CertMaster Labs apart is that you’re working on real equipment and software – not just in a simulation. You can use CertMaster Labs in two ways – with instruction, so you can… Continue reading Cybersecurity Basics With CompTIA Security+ Cybersecurity